Hispanic Consumer Technographics® Data

Understanding The Impact Of Technology And The Internet

Hispanic consumers in the US have $575 billion worth of spending power. Do you want to know which technology products they buy and use? What they think and feel about their cell phone service and about using the Internet for online banking, shopping, customer service, and much more?
Our Hispanic Consumer Technographics® study delivers the answers to these and many other important questions about this fast-growing consumer market through rigorous, technology-oriented research.
By conducting two telephone studies and one online study annually — 8,500 Hispanic consumers in total — this study delivers technology trends and perceptions that helps you:

Analyze your technology driven opportunities:

  • Analyze emerging consumer behavior to see disruptive market shifts.
  • Analyze markets to optomize eBusiness products and channel investment.

Segment and profile your customers and prospects:

  • Create detailed segmentations to target high-value groups.
  • Profile segments to understand their wants, needs, and characteristics.

Size and track your Internet, mobile, and offline markets:

  • Size online, mobile, and interactive markets to aid business planning.
  • Present the historical trends line to ensure accurate sizing.

Benchmark your competition:

  • Benchmark the competition to support ad sales and marketing.
  • Benchmark competitive brands to establish business priorities.
Conducted in Spanish and/or English — depending on the language preference of participants — the studies are representative of the US Hispanic population age 18 and older.
By leveraging our consumer research based on more than 150,000 completed surveys per year — Forrester can help clients understand the key differences between the Hispanic market and other consumer groups.
We have specifically designed our survey instruments to enable easy comparison between Hispanic consumers and the general US population.

Product Specifications

Phone Surveys:

  • One 20 minute survey with 3,000 completed responses.
  • One 15 minute survey with 2,500 completed responses.
  • US only, geographically representative of the Hispanic population.
  • Bilingual survey, designed to capture both Spanish-dominant and English-dominant Hispanics.
  • Primarily RDD (random-digit dialing).

Online Surveys:

  • One 20-minute survey with 3,000 completed responses.
  • US only, geographically representative of the Hispanic population.
  • Bilingual survey, designed to capture both Spanish-dominant and English-dominant Hispanics.


Deliverables
  • Data files: SPSS files with all survey data.
  • Written research: 12 written research deliverables each year, including survey highlights, Technographics Insights, and reports.
  • Data Advisor: Unlimited access to a data advisor who performs customized cuts and analyses.
  • Banner tables: Excel spreadsheet sharing the results of each survey cross-tabbed against key demographics.
  • Survey design: Provide suggestions and comments before each survey.

2008 Hispanic Consumer Technographics Survey Schedule

Survey

Surveys fielded
per year

Surveys
completed

Method

Topics
covered

Q1 Hispanic Survey

1

3,000

Phone

Consumer technology, finance, retail, media, and marketing

Q3 Hispanic Survey

1

3,000

Online

Finance and customer experience

Q4 Hispanic Survey

1

2,500

Phone

Consumer technology

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Hispanic Online Omnibus surveys
Ask your own questions to Hispanic consumers.

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Industries
Our research provides insight into technology's impact on consumers and how it is reshaping industries such as:
• Banking
• Consumer electronics
• Consumer telecom
• Insurance
• ISPs/portals
• Media
• Retail
• Travel